Offer a subscription service targeted at men that reserve flowers for them for all important dates. Standard package would include, Valentines Day, Mothers Day, for additional fees birthdays, anniversaries, etc. The payment is a yearly subscription and will guarantee that there will be a flower arrangement available for each subscriber at a significant discount on these dates. The customer can either set the service to pickup or delivery (additional costs) and will automatically be sent an e-mail notification on or prior to these dates.

This is beneficial to the customer because a large number of men forget about these dates and are usually scrambling last minute to get flowers or hate buying flowers because it makes them feel unmanly. This way, it removes the duty of remembering the flowers for these dates and removes the unmanliness  of have to call the flower shop 3-4 times a year.

For the shop owner, this is cash on hand at the beginning of the year which can be used to budget recurring expenses. Also because flowers are a perishable inventory, this lets them know that at least a portion of the inventory will move regularly because of  these dates. Also, by offering different packages you may be able to upsell flowers for holidays that these men would not normally buy flowers for. Easter, Girl’s day, etc.

For a flower business to make this work however, would require a few things. 1. Their flower arrangements must exceed expectations of the customer. 2. The owner must make sure that the have those flowers available for their subscribers. This requires excellent record keeping and will probably need to find or create a software to track subscriptions and dates. 3. The shop owner must treat the subscription money accordingly and keep reserves to order flowers for the subscribers at each of their days.

Flowers are an experience product. As the flower shop owners, you are presenting an experience to your customer that they can in turn present to their loved one.  What determines a positive or negative experience is success or failure to exceed expectations.